Privacy Policy
Effective Date: 30/01/2025
WPC Solutions (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, wpcsolutions.co.uk, in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are
- Company Name: WPC Solutions
- Address:
- Email: info@wpcsolutions.co.uk
- DPO Contact: support@etakcreative.co.uk
2. What Data We Collect
We collect the following types of personal data:
- Personal Information: Name and email address (via contact forms or inquiries).
- Technical Information: IP address, browser type, operating system, and browsing behavior (collected via cookies).
- Analytics Data: Information related to your interaction with our website, such as page views and time spent on the site.
3. How We Use Your Data
We collect and process personal data for the following purposes:
- To Respond to Inquiries: If you contact us via the website, we will use your contact details to respond to your inquiry.
- To Improve Our Website: We use analytics to better understand how users interact with our website, allowing us to improve functionality and user experience.
- For Essential Website Functionality: Certain cookies are necessary for the site to function properly.
4. Cookies and Tracking
We use two types of cookies on wpcsolutions.co.uk:
- Essential Cookies: Necessary for the proper functioning of the website.
- Analytics Cookies: To collect information about how visitors use our website, such as the number of visitors and the pages they view.
You can opt out of non-essential cookies via our cookie consent banner when you first visit our site. For more information on managing cookies, refer to your browser’s settings.
5. Sharing of Your Data
We may share your personal data with third parties in the following instances:
- Analytics Providers: Such as Google Analytics, to track website performance and improve our services.
- Service Providers: Who assist in the operation of the website or delivery of services, such as our web hosting provider.
All third parties we engage are required to respect the security of your personal data and comply with GDPR.
6. Data Retention
- Analytics Data: Retained for 14–26 months, after which it is automatically deleted.
- Inquiry Data: Retained indefinitely, as it helps us maintain records of communications for business purposes.
7. Your Rights Under GDPR
Under GDPR, you have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can request correction of any inaccurate or incomplete data.
- Erasure: You can request that we delete your personal data, subject to legal and contractual restrictions.
- Restriction of Processing: You can request a limit on how we process your data.
- Data Portability: You can request a copy of your personal data in a commonly used format.
- Objection: You can object to the processing of your data in certain circumstances.
- Withdraw Consent: You can withdraw your consent to data processing at any time.
To exercise any of these rights, please contact our Data Protection Officer (DPO) at support@etakcreative.co.uk.
8. International Data Transfers
We do not transfer personal data outside the European Economic Area (EEA). If this changes, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your privacy.
9. Security of Your Data
We implement standard security measures to protect your personal data, including:
- Encryption of data during transmission.
- Access Control to limit who can access your data.
While we strive to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Address: Unit 4, Penkridge Industrial Estate, Boscomoor Lane, Penkridge, Staffordshire, ST19 5NU
DPO Email: support@etakcreative.co.uk
Suggested text: Our website address is: https://www.wpcsolutions.co.uk.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
